WhatsApp (Fastest)
+91-9586966688 or +91-9586966689
For questions about how the Platform works, help with a design that did not generate correctly, billing questions, or just to talk before you sign up. Both numbers are staffed by our support team and either one works. This is the fastest way to reach us, and the way most manufacturers prefer.
For anything you would rather put in writing, including GST invoice queries, refund requests, account deletion requests, or partnership and bulk pricing inquiries.
We respond within 1 business day on email, usually faster on WhatsApp.
Phone
+91-9586966688 or +91-9586966689
Call us during business hours if you would rather speak directly. Both numbers work for calls and WhatsApp.
About OTP and Notification Messages
Login OTPs, purchase confirmations, and other automated notifications are sent from a separate dedicated TextileStudio.ai WhatsApp number, not from the two support numbers above. If you ever need to reply to an OTP or notification message, or have a question about one, please reach out to us on one of the support numbers listed above rather than replying to the automated number.
Registered Office
Rain Infotech Private Limited
Fourth Floor, B-416, Pragati Empire IT Park
VIP Circle, Utran Road, Utran
Surat, Gujarat, 394105
India
Business Hours
Monday to Saturday, 10:00 AM to 7:00 PM IST
Closed on Sundays and national holidays
WhatsApp messages sent outside business hours will be answered the next working day.
What to Contact Us About
| Reason | Best Channel |
|---|---|
| How the Platform works, getting started | |
| A design preview did not generate correctly | WhatsApp or Email |
| Billing, GST invoice, or payment questions | |
| Refund request | Email (see our Refund Policy) |
| Account deletion request | Email or WhatsApp (see our Account Deletion page) |
| Partnership, bulk pricing, or reseller inquiries | |
| Press or media inquiries | |
| Data privacy concerns or grievances | See Grievance Officer below |
Grievance Officer
In accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, grievances related to data privacy or platform conduct can be directed to:
Name: Mehul Akbari
Company: Rain Infotech Private Limited
Address: Fourth Floor, B-416, Pragati Empire IT Park, VIP Circle, Utran Road, Utran, Surat, Gujarat, 394105, India
Email: [email protected]
Phone: +91-9586966688 or +91-9586966689